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Head: THEORIES OF COMMUNICATION
Theories of Communication
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Theories of Communication
Attribution Theory
1. Attribution Theory believes that people try
to determine why people do what they do. This
search for a reason behind behavior allows people
to attribute causes to behavior. A behavioral
cause could be situational; where a person had
to do something because of the situation they
were in. A behavioral cause could also result
from something unique to person.
A person seeking to understand why another person
did something may attribute one or more causes
to that behavior. However, a three-stage process
leads up to the final attribution:
1. The person must perceive or observe the behavior,
2. Then the person must believe that the behavior
was intentionally performed, and
3. Then the person must determine if they believe
the other person was forced to perform the behavior
(in which case the cause is attributed to the
situation) or not (in which case the cause is
attributed to the other person).(Heider, F. p
358-374)
Constructivism
Constructivism makes three assumptions regarding
communication:
1. All communication is intentional
2. Communication is goal-driven
3. Negotiation comes into play with shared interpretation
(meaning)
Constructivism focuses on individuals rather than
interactions. It tries to account for why people
make the certain communicative choices. Constructs
are the basis of constructivism. They are dimensions
of judgment and can be thought of as filters,
files, templates, or interpretive schemas. They
are domain specific, almost exclusively focusing
on interpersonal message variations. Constructs
are assumed to change over time, following Werner's
Orthogenetic Principle (impressions start globally,
undifferentiated, and unorganized then get more
complex, abstract, differentiated, and organized
as people develop).
Constructivist research uses the Role Category
Question to find constructs embedded in free response
writing, often about a person the writer likes
and a person the writer dislikes. The more constructs
a person uses the more cognitively differentiated
they are. Cognitive differentiation is a subset
of cognitive complexity, which measures the organization,
quantity, and level of abstractness of the constructs
a person holds about another person. Cognitive
differentiation measures only the quantity of
constructs but still predicts the degree to which
a communicator is person centered and other oriented.
Constructivism claims that the more cognitively
differentiated a person is the more likely they
are to be a competent communicator (one who intentionally
uses knowledge of shared interpretations to express
meaning is such a way as to control another person's
interpretations of some event, object, person,
etc.); (Delia, J, O’Keefe. 147-191).
Constructivist research shows moderately strong
correlations between the organizational level
of a person and cognitive differentiation, persuasive
ability, and perspective taking. Smaller correlations
have been found between organizational levels
and self-monitoring. (Burleson, B. R, 1989)
The Elaboration Likelihood Model
The Elaboration Likelihood Model claims that there
are two paths to persuasion: the central path
and the peripheral path. The central path is most
appropriately used when the receiver is motivated
to think about the message and has the ability
to think about the message. If the person cares
about the issue and has access to the message
with a minimum of distraction, then that person
will elaborate on the message. Lasting persuasion
is likely if the receiver thinks, or rehearses,
favorable thoughts about the message.
A boomerang effect (moving away from the advocated
position) is likely to occur if the subject rehearses
unfavorable thoughts about the message. If the
message is ambiguous but pro-attitudinal (in line
with the receiver's attitudes) then persuasion
is likely. If the message is ambiguous but counter-attitudinal
then a boomerang effect is likely. (Petty, R.
E., & Cacioppo, 1987)
If the message is ambiguous but attitudinally
neutral (with respect to the receiver) or if the
receiver is unable or not motivated to listen
to the message then the receiver will look for
a peripheral cue. Peripheral cues include such
communication strategies as trying to associate
the advocated position with things the receiver
already thinks positively towards (e.g., food,
money, sex), using an expert appeal, and attempting
a contrast effect where the advocated position
is presented after several other positions, which
the receiver despises, have been presented. If
the peripheral cue association is accepted then
there may be a temporary attitude change and possibly
future elaboration. If the peripheral cue association
is not accepted, or if it is not present, then
the person retains the attitude initially held
(O’Keefe, 1990).
Social Judgment Theory
The key point of the Social Judgment Theory is
that attitude change (persuasion) is mediated
by judgmental processes and effects. Put differently,
persuasion occurs at the end of the process where
a person understands a message then compares the
position it advocates to the person's position
on that issue. A person's position on an issue
is dependent on:
1. The person's most preferred position (their
anchor point),
2. The person's judgment of the various alternatives
(spread across their latitudes of acceptance,
rejection, and non commitment), and
3. The person's level of ego-involvement with
the issue. (Sherif, M., Sherif, C., & Nebergall,
R., 1965)
At times the relationship is very open and sharing.
Other time, one or both parties to the relationship
need their space, or have other concerns, and
the relationship is less open. The theory posits
that these cycles occur throughout the life of
the relationship as the persons try to balance
their needs for privacy and open relationship.
(Altman, I., & Taylor, D. 1973)
The larger the reward - cost ratio the more disclosure
takes place. If you think to the relationships
you have been in you will probably find that in
almost all of them more disclosure took place
at the outset of the relationship than at any
other place. That happens because people initially
disclose superficial information that costs very
little if another person finds it out. (Altman,
I., & Taylor, D, 1987)
References
Altman,
I., & Taylor, D. (1973). Social penetration:
The development of interpersonal relationships.
New York: Holt, Rinehart, and Winston.
Altman, I., & Taylor, D. (1987). Communication
in interpersonal relationships: Social Penetration
Theory. In M. E. Roloff and G. R. Miller (Eds.),
Interpersonal processes: New directions in communication
research, 257-277. Newbury Park, CA: Sage.
Burleson, B. R. (1989). The Constructivist Approach
to person-centerer communication: Analysis of
a research exemplar. In B. Dervin, L. Grossberg,
B.
Delia, J., O'Keefe, B. J., & O'Keefe, D. J.
(1982). The Constructivist Approach to communication.
In F. E. X. Dance (Ed.), Human Communication Theory:
Comparative Essays, 147-191. New York: Harper
and Row.
Heider, F. (1944). Social perception and phenomenal
causality, Psychological Review, 51, 358-374.
Heider, F. (1958). The psychology of interpersonal
relations. New York: John Wiley & Sons.
O'Keefe, and E. Wartella (Eds.), Rethinking communication:
Paradigm exemplars, 33-72. Newbury Park, CA: Sage
O'Keefe, D. J. (1990). Elaboration Likelihood
Model. In Persuasion: Theory and research, 95-129.
Newbury Park, CA: Sage.
O'Keefe, D. J. (1990). Social Judgment Theory.
In Persuasion: Theory and research, 29-44. Newbury
Park, CA: Sage.
Petty, R. E., & Cacioppo, J. T. (1986). Communication
and persuasion: Central and peripheral routes
to attitude change. New York: Springer-Verlag.
Petty, R. E., & Cacioppo, J. T. (1981). Attitudes
and persuasion: Classic and contemporary approaches.
Dubuque, IA: W. M. C. Brown.
Sherif, M., Sherif, C., & Nebergall, R. (1965).
Attitude and attitude change: The Social Judgment-Involvement
Approach. Philadelphia, PA: W. B. Saunders.
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